We believe in the power of circularity and inclusion. Combine these two and we can create a world where everyone and everything can thrive and co-exist in unity.
Our promise is to always act upon our key values of openness, positivity, circular-thinking, and inclusion.
Let’s not forget: Repair is the new cool.
We strive to make it easy for leading apparel brands in Europe to achieve their circularity goals.
We do so by offering high-quality clothing repair services, extending the life cycle of clothing items as we strive to create positive environmental impact. At the same time, we create local employment opportunities by providing training and employment opportunities to newcomers with refugee backgrounds, young adults and other job seekers with a distance to the labour market.
Customer buys a product from a trusted brand/company.
The company actively promotes clothing repair services, encouraging and empowering the consumer to extend the lifecycle of their pre-loved clothing items.
As the customer wears their beloved clothing item, accidents or wear and tear, may occur.
We can fix *almost* everything, from broken zippers to mysterious holes that appear from wearing your favourite piece of clothing over and over again.
The customer gets in touch with the brand to repair their clothing item. The company facilitates an accessible way for the customer to fill in a form, print a shipping label and send the product to the United Repair Centre.
With the shipping label, the customer sends the product to our repair centre in the Netherlands.
We receive the item and get started on repairing the customers beloved item. Our repair experts repair the clothing in approximately 10 minutes to an hour (depending on how complex the repair is).
The final step, we repackage the clothing item and send it back to the customer. When repackaging the repaired item, we aim to reuse the packaging that the item was initially received in. If this is not possible, we aim to use sustainable packaging solutions.